email · Gemini · free
Write the email a user gets after they request account deletion at [PRODUCT]. Two goals in tension: honor their choice cleanly + leave the door open without being sleazy. Deliver: Subject: "your account is scheduled for deletion" (not "sorry to see you go") Confirmation: when the deletion actually completes (grace period), what data is wiped, what's retained by law Undo path: how to reactivate if they change their mind before [DATE], one link Data export: link to download their stuff, if applicable One honest line: "if there's something we broke, I'd like to know — reply to this email" Sender: real name, real address Under 110 words. Voice: respectful, zero guilt trip.
#transactional #account-deletion #offboarding