business · Any · free
Help me pick a North Star metric for [BUSINESS DESCRIPTION]. Give me: 5 candidate NSMs with definitions For each, score 1 5 on: correlates with revenue, correlates with retention, controllable by the team, not gameable, understandable to a new hire The trap door failure mode of each (how it goes wrong when optimized) Your recommendation and why the runner up loses The counter metric to pair with it so the team doesn't optimize the NSM into the ground Reject NSMs that are just revenue or MAU without a "value delivered" lens.
#north-star #metrics #strategy